Projects & collaboration
Deliver what you sold, together.
Run customer projects next to the deals that created them, and keep files, emails and conversations attached to the work.
Highlights
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Projects with a timeline
Break work into tasks and milestones and see the schedule as a Gantt-style chart.
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Shared calendars
See your team’s calendars side by side, invite colleagues and get reminders before every meeting.
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Your inbox, inside the CRM
Read your mailbox in the CRM, link emails to records and create contacts or tickets straight from a message.
Screenshots
Everything included
What you get in Projects & collaboration
Projects
- Project records Status, priority, dates, target budget and progress, linked to the customer.
- Tasks Assign tasks with type, priority, hours worked and percentage complete.
- Milestones Mark key dates and track whether they are met.
- Chart view A timeline of tasks to spot overlaps and slippage.
Calendar
- Day, week, month & list views Switch views and filter by activity type.
- Shared calendars Overlay colleagues’ calendars, each in its own colour.
- iCal import & export Move events in and out of other calendar apps.
Documents
- Files & links Upload files or link to documents stored elsewhere.
- Folders Organise documents into folders the whole team can browse.
- Personal and shared views My documents, shared with me, favourites, recent and trash, plus files used in projects.
- Attach anywhere Link documents to contacts, deals, tickets, projects and more.
Teamwork
- Comments Discuss any record in a threaded comment stream.
- Update history See every change to a record: what, when and by whom.
- Tags Label records with your own tags and find them again fast.
- Built-in mail client Connect an IMAP mailbox to read, reply and file email against records.
Works hand in hand with
All features- Help desk & service Tickets, email-to-ticket, a self-service customer portal, FAQs, service contracts and assets. Explore
- Sales & pipeline Leads, contacts, organisations, deals, activities and quotes in one connected record. Explore
- Platform, automation & admin Visual workflow designer, custom fields and layouts, roles and field privileges, AI assistants, data tools, API and integrations. Explore
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